●Yokohama Hot Rod Custom Show 2021 (HCS) Ticket will be refunded if you have anxiety about coming to the event due to fever and other symptoms.
Depending on the Purchasing Method, the Refunding Method will be different.
The Ticket will be invalid without a stub.
Refunds will not be available after the Refund Period.
We are not responsible for a refund of international travel and related expenses (airfare, vaccines, visas, lodging, food, etc.)
When the event gets canceled due to the Force Majeure (future spread of the infection of COVID-19, institutional requests and guidance from the government and facility, and risk of infection spread due to the event), Organizer’s decision or canceled for personal circumstances, the ticket will not be refunded.
Please bring the Ticket to MOONEYES Area-1 shop and ask our staff. We will take the ticket, and the ticket will be refunded.
※We cannot refund if you just bring the receipt. Please bring the ticket.
※The ticket is also refundable at MOONEYES Area-1, if you purchase the ticket at MOONEYES Official Online Shop.
Purchase at MOONEYES Official Online Shop
The ticket will be Refunded at the Ticket Counter and we will take the ticket, and the ticket will be refunded. Please ask our staff for a refund.
If it cannot be refunded on the day, if it's during the Refund Period you can return the ticket or bring it to MOONEYES Area-1.
・Postage of Acceptance-recorded mail (Maximum 300yen)
The bank transfer fee will be paid by MOONEYES.
If you have any questions or concerns about the refund, feel free to email us any time.
TEL: 045-623-5999 (10:00 AM - 5:00 PM)
Guidelines for Preventing the Spread of Novel Coronavirus (COVID-19)